Frequently Asked Questions

Everything you need to know about working with us

We are a source manufacturer with 20 years of experience. Our factory is located in Taizhou City, Zhejiang Province. We have our own R&D team, production workshop, and quality control system. You are welcome to schedule a video call or visit us on-site.

Our production base covers an area of 5,000 square meters and is equipped with 2 automatic production lines and over 50 manufacturing machines. Our average monthly capacity reaches 5 million units, ensuring on-time delivery for large-volume orders.

Yes. We offer one-stop customization services, including logo screen printing, custom packaging, and product structure modifications. Please provide your design draft in AI or PDF format.

The MOQ for standard products is 10 pieces. For new customers placing their first order, we support small trial orders to help you test your local market.

Stock samples are shipped within 2 days. Custom samples typically take 7–10 days, depending on the style. Sample fees are fully refundable once the subsequent bulk order meets the required quantity.

We strictly follow a four-step quality inspection process:
Raw material incoming inspection
In-process inspection during production
Full inspection before packaging
Final random inspection before shipment

We strongly recommend payment via Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. The typical payment terms are 30% deposit in advance and 70% balance against the copy of the bill of lading.

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